Customer Service
Here you can find answers to your questions.
The technical:
You have received a separate email with your login details.
You will need them to access your content at any time.
You can log in using the email address you signed up with or the Simplero ID provided in your login email.
If you forget your password, you can always request a new one via the login page.
You can also access the content through the “Simplero” app, which you can download wherever you normally get your apps.
Useful links
FAQ
What do I get access to as a member?
As a member of LD+, you get access to training videos, interviews, behind-the-scenes content, expert insights, and exclusive content created just for our members.
How often is new content added?
We add new videos every month, giving you fresh training sessions, interviews, and exclusive content to keep you learning and inspired.
Are the videos available with subtitles?
Most of our training videos are recorded in Danish and include English subtitles. We also feature several interviews conducted entirely in English.
Can I watch LD+ on my phone, tablet, or computer?
Yes. LD+ is available on your computer, smartphone, and tablet through your browser. You can also access your membership through the Simplero app, available for both iOS and Android
Can I share my membership with others?
No. Your membership is personal and may only be used by the account holder.
Can I download the videos?
No. The videos are available for streaming through LD+ only and cannot be downloaded.
How do I cancel my membership?
To cancel your membership, please follow this link: How to Cancel my Subscription to a product
You can cancel your membership at any time. Your membership will remain active until the end of your current billing period, after which it will automatically expire.
